CITIZEN SERVICES ONLINE

PRIVACY POLICY

When you visit this site our Web server automatically collects your IP address. This address does not identity you individually; it is your computer's address, which tells other computers where to send data. We do not make IP addresses available to anyone outside our Information Technology staff. We use the addresses to help diagnose problems with the server and to compile statistics on usage. The Town does not retain IP addresses in the ordinary course of business. Some sections of this site may use cookies to collect information for statistical purposes as part of the interaction with your browser. Our cookies will not read information on your hard drive, and the information collected through cookies will not be used in combination with other personal information to determine your identity or your email address.

Our computer system uses software programs to create summary statistics, which do not contain personal identifiers and are used only for internal management functions such as counting the visitors to different sections of the site, determining what information is of most and least interest, customizing technical design specifications, and assessing system performance or problems. When you visit this site we do not obtain personally identifying information about you unless you choose to provide such information to us. In certain parts of the site you may be asked to provide information we need to process a request, such as your name, address, gender, and credit card number. You may decline to provide this information, although doing so may limit our ability to serve you.

This site will allow users to electronically pay fees owed to Town. Any payment information collected through this site will be securely stored and maintained. Employees having access to this payment information will be required to follow this privacy policy and keep your information secure. Your payment information will be encrypted so that it cannot be accessed.

If you send us an email message or fill out an email form that contains personally identifying information, we may use that information to respond to you, or we may redirect your question to another person in the Town better able to answer it. We do not share information we receive with outside parties except as required by law. Under the Vermont Public Records Act, email is within the definition of a public record and may be subject to public disclosure. This includes information we collect in a questionnaire or a guest book. Email is also subject to disclosure as part of the discovery procedure in a civil lawsuit. Should disclosure of any information be required, the information will be handled in accordance with the requirements of the law to ensure the greatest protection of personal privacy. You are not entitled to notice that your email has been required to be disclosed by the Town.

The Town does not restrict children from visiting this site. The Town strongly urges that children give no information over the site until they get permission from their parents or guardians.

This web site contains links to other sites. The Town is not responsible for the content or privacy practices of such other sites. All users of this site need to be aware when they leave the Town's site and should read the privacy statements of any other site that collects personally identifiable information.

This Privacy Policy is subject to change at the discretion of the Town at any time. Updates to this Policy shall be posted on this page in the future. You are advised to contact the Town immediately if you feel that any portion of this Policy has been violated.